2018 CEF Telecom call - Online Dispute Resolution (CEF-TC-2018-4) CEF-TC-2018-4-ODR Closed!
Objectives
CEF support is intended to facilitate handling of consumer disputes submitted to the ODR platform by ADR entities, traders, and e-commerce platforms, by using automated transmission based on the CEF eDelivery building block.
Actions
Proposals may address one or both Objectives below, and should clearly indicate which one(s) they address:
- Objective 1: Deployment of eDelivery Access Point(s) (AP)
- Objective 2: Upgrade of the case management/complaints management software in order to support, and duly comply with, the CEF eDelivery standards, and thereby ensuring interoperability with the ODR platform
European community funding
The Community provisional funding available for the call for proposals is:
- 0,40 Million EUR (Global Budget)
All the important deadlines
- 22 November 2018 - 6 months ago (Deadline for the presentation of proposals)
Further information about the call
Official webpage of the call
Useful documents
Organisations eligible to participate
Opened to the following bodies or institutes with legal status established in the covered areas:
- Any legal organisation
Covered areas
Bodies or institutes must have their registered legal seat in one of the countries taking part in the Programme which are:
- European Union (EU)
Directorate-Generale responsible
Directorate-General for Energy and Transport
Related calls for proposals
- 2019 CEF Energy call - 2019 CEF Energy Call for Proposals in the field of trans-european energy infrastructure
- 2019 CEF Telecom call - Archivo electrónico (eArchiving) (CEF-TC-2019-3)
- 2019 CEF Telecom call - eIdentification & eSignature (CEF-TC-2019-1)
- 2019 CEF Telecom call - Automated Translation (CEF-TC-2019-1)
- 2019 CEF Telecom call - eDelivery (CEF-TC-2019-1)
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