The European Commission's Digital Agenda (DAE) Scoreboard confirms the need for structural economic reform across Europe and surplus of ICT jobs; big trend towards mobile services and technology. On the other hand, it also confirms that broadband is nearly ubiquitous in Europe and consumers and businesses are moving fast to mobile.

The Digital Agenda Annual scoreboard published by the European Commission confirms some areas of concern regarding its assessment of the progress at EU and national level in achieving a regulatory and business climate, as measured against the 78 Digital Agenda actions for the Commission and 23 actions for Member States. Among these concerns, half of European labour force does not have sufficient ICT skills to help them change or find a new job. Almost 25% of the EU population have no ICT skills. In addition, online shopping is still a national activity, the majority of SMEs neither shop nor sell online, limiting their export and revenue potential, and research investments are falling further behind our competitors. Moreover, the scoreboard also highlighted that telecoms companies continue to rip-off consumers with mobile roaming prices. The new roaming rules were formally adopted by the Council on May 2012.

Nonetheless, the 2012 Digital Agenda Scoreboard shows also positive developments such as that broadband is nearly ubiquitous in Europe. 95% of Europeans have access to a fixed broadband connection. In addition, mobile Internet take-up grew by 62% to 217 million mobile broadband subscriptions. 15 million Europeans connected for the first time in 2011, with now 68% of Europeans online regularly and 170 million on social networks. By Member States, Greece, Portugal and Ireland have turned to eGovernment to help maintain quality public services. Alongside the Czech Republic, the greatest increases in eGovernment provision and use have been in cash-strapped economies, underlining the valuable role of eGovernment in successful structural reform.

With regard to the 101 actions of the Digital Agenda, 34 are complete. 52 are on track and 15 are delayed or at risk of delay. The Digital Scoreboard process also analyses the state of the EU's telecoms market, and Europe's Digital Competiveness. On the other hand, Member States have also been requested by President Barroso to appoint a ‘Digital Champion’ as bridge-builder and public face for the value of internet, while Commissioner Neelie Kroes has called on industry, educators and other groups to form a grand coalition for ICT jobs, including better opportunities for IT training.