Cloud computing enables companies, public administrations and individuals, using networks such as the internet, to access their data and software on computers located somewhere else. This technology is already used widely, for example for web-based e-mail services. Responses will feed into the preparation of a European cloud computing strategy that the Commission will present in 2012.

These services 'in cloud' can help businesses –especially SMEs– to drastically reduce information technology costs, help governments supply services at a lower cost and save energy by making more efficient use of hardware. Moreover, it is foreseen this trend is growing and cloud services are expected to generate revenues of almost €35 billion in Europe by 2014.

The Commission invites, in particular, cloud developers and cloud users and all interested parties to explain their experience, needs, expectations and insights into the use and provision of cloud computing. The survey seeks feedback on the data protection and liability questions, in particular in cross-border situations, other legal and technical barriers that can slow down the development of cloud computing in Europe, standardisation and interoperability solutions, uptake of cloud services, in particular by SMEs and ways to promote research and innovation in cloud computing.

The online public consultation will run until the 31 of August. The results of the consultation will feed into a European cloud computing strategy that the Commission will present in 2012. This strategy will aim to clarify the legal conditions for the take-up of cloud computing in Europe, stimulate the development of a competitive European cloud industry and market, and facilitate the roll-out of innovative cloud computing services for citizens and businesses.