Call for proposals 2020 - Preparatory Action - Smart local administration using IoT, AI, VR and Machine Learning tools to get closer and more present to the citizen (Smart local administrations) CNECT/2020/3855995 Closed!


The objective of this preparatory action is to support the development and roll-out of digitally enabled innovative solutions for citizen engagement in policy making and decision making, as well as co-creation and co-delivery of public services at the local level. The digital technologies to be employed should be based on solutions available on the market, using innovative technological trends such as the Internet of Things (IoT), Artificial Intelligence (AI) including Machine Learning, and Virtual Reality (VR).


The preparatory action will set up a network of local ‘laboratories’, which in collaboration will perform the functions listed below.
Laboratories will:

  • Act as a central point of contact between various city/municipality actors (e.g. local public administrations/services, citizens, businesses, NGOs, researchers, etc.);
  • Initiate and animate debate, discussions and conduct research on how to promote civic engagement, social innovation, and participatory practices;
  • train city actors to new participative approaches and technologies, digital data literacy;
  • support the implementation of the Once-Only principle at local level;
  • co-design and co-develop sustainable solutions, with city/municipality actors, aimed at solving the problems or challenges faced, using digital solutions such as IoT, AI, VR, and machine learning;
  • develop and test digital tools and methods for collaboration, creative and innovative thinking between city actors.

The network will collectively:

  • map and exchange best practices and engage in peer-learning with other municipalities;
  • establish (a) repository(s) containing the results, lessons learnt and outcomes;
  • network with existing or upcoming similar organisations, such as policy labs, living labs, Digital Innovation Hubs;
  • identify and define problems or challenges faced within the municipalities that need to be tackled across sectors, cities and borders and solved in a sustainable way (e.g. related to citizen engagement in digital public services etc.).

European community funding

The Community provisional funding available for the call for proposals is:

  • 1,00 Million EUR (Global Budget)

All the important deadlines

  • 10 September 2020 - one year ago (Deadline for the presentation of proposals)

Further information about the call

Official webpage of the call

Useful documents

  • Call for Proposals (Legal base)

Organisations eligible to participate

Opened to the following bodies or institutes with legal status established in the covered areas:

  • Any legal organisation

Covered areas

Bodies or institutes must have their registered legal seat in one of the countries taking part in the Programme which are:

  • European Union (EU)

Directorate-Generale responsible


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