Call for proposals 2017 - Consumers - 2018-2021 framework partnership agreements for establishing a cooperation between the EC and chafea and the ecc-net CONS-ECC-2017 Closed!
Objectives
The main objective of the ECC Network is providing information and assistance to consumers to help them exercise their rights and obtain access to appropriate dispute resolution, including out of court online resolution schemes as described in its Vademecum 9 objectives:
- Providing consumers with information
- Assisting consumers with a complaint
- Assisting consumers with a dispute
- Organising promotional activities
- Contributing to ADR/ODR activities
- Networking and feedback
- Cooperating with enforcement authorities
- Collaborating with traders (associations or professional bodies)
- Ensuring a uniformly high quality standardised services
Actions
The implementation of the 9 objectives described in the Vademecum is mandatory: every ECC shall guarantee that the full range of activities is provided in the FPA and subsequent SGA (Specific Grant Agreement) proposals:
Information
- Case handling
- Visibility and promotion of the European Consumer Network
- ADR/ODR development
- Networking and feedback
- Cooperation with stakeholders
- Quality
European community funding
The Community provisional funding available for the call for proposals is:
All the important deadlines
- 22 June 2017 - 3 years ago (Deadline for the presentation of proposals)
Further information about the call
Official webpage of the call
Useful documents
Organisations eligible to participate
Opened to the following bodies or institutes with legal status established in the covered areas:
- Non profit organisations
Covered areas
Bodies or institutes must have their registered legal seat in one of the countries taking part in the Programme which are:
- European Union (EU)
Directorate-Generale responsible
Directorate-General for Health and Consumer Protection
Related calls for proposals
- Call for proposals 2017 - Consumers - Cooperation between national authorities responsible for the enforcement of consumer protection laws (CPC)
- Call for proposals 2020 - Actions with Member States for capacity building of the alternative dispute resolution bodies for consumer disputes
- Call for proposals 2020 - Grants for cooperation between national authorities responsible for the enforcement of the consumer protection laws
- Call for proposals 2019 - Actions with Member States for capacity building of the alternative dispute resolution bodies for consumer disputes
- Call for proposals 2019 - Financial contributions for cooperation between national authorities responsible for the enforcement of the consumer protection laws