Call for proposals - European excellence award for accessible tourism 56/G/ENT/PPA/12/6472 Closed!


The objective of the present call for proposals is to support eligible countries’ National Administrations in charge of tourism, or other public bodies for the purpose of the selection of best practices or excellence initiatives implemented in the tourism industry and that have improved access to all visitors, particularly to people with disabilities.

Applicants are requested to design an award scheme to be implemented at national level for the selection through an open competition of best practices, practical solutions, or excellence initiatives which facilitate the access of people with special access needs to tourism services.


Award schemes at national level shall be designed around the following categories:

  • CATEGORY 1: Accommodation and catering. This category aims to single out practices, solutions, or initiatives which have substantially improved the access to and the use of services in these facilities (e.g. rooms, restaurants, common areas, swimming pools, gyms, wellness areas, etc...) for tourists with special access needs. These solutions can refer, for example, to improvements to the infrastructures and buildings, to the information provided before and during the stay, to the presence of dedicated/customised services, and of support services, such as information, booking, web and mobile solutions, marketing and tourism intermediation. Dedicated skills and training of staff, as well as safety aspects, can also be taken into account.
  • CATEGORY 2: National Heritage, Culture, Entertainment and Leisure. This category aims to single out practices, solutions and initiatives which have enhanced the enjoyment of a tourism destination by people with special access needs. The category has to be intended in the broadest scope, including for example access to heritage places, natural landscapes, landmark places, arts and culture, but also play, sport, recreation, shopping, festivals, gastronomy, celebrations and so on. It encompasses indoor or outdoor programs, services, and amenities. Support services, such as information, booking services, marketing, ICT and mobile technologies, can also be taken into consideration in this category.

European community funding

The Community provisional funding available for the call for proposals is:

  • 0,30 Million EUR (Global Budget)

All the important deadlines

  • 13 November 2012 - 8 years ago (Deadline for the presentation of proposals)

Further information about the call

Official webpage of the call

Useful documents

  • Call fiche 56/G/ENT/PPA/12/6472 (Guidelines for applicants)

Organisations eligible to participate

Opened to the following bodies or institutes with legal status established in the covered areas:

  • Public authorities (all)

Covered areas

Bodies or institutes must have their registered legal seat in one of the countries taking part in the Programme which are:

  • European Union (EU)
  • Candidate Countries
  • European Economic Area (EEA)

Directorate-Generale responsible


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