The aim of the Programme shall be to complement, support and monitor the policies of the Member States and to contribute to protecting the health, safety and economic and legal interests of consumers, as well as to promoting their rights to information, to education and to organise themselves in order to safeguard their interests to be done through the following objectives:

1. To ensure a high level of consumer protection, notably through improved evidence, better consultation and better representation of consumers' interests;
2. To ensure the effective application of consumer protection rules, in particular through enforcement cooperation, information, education and redress.

Objective I: To ensure a high level of consumer protection, notably through improved evidence, better consultation and better representation of consumers' interests.

• Action 1: The collection, exchange, and analysis of data and information that provide an evidence base for the development of consumer policy and for the integration of consumer interests in other Community policies.
• Action 2: The collection, exchange, analysis of data and information, and development of assessment tools that provide an evidence base on the safety of consumer goods and services
• Action 3: Support for scientific advice and risk evaluation, including the tasks of the independent scientific committees.
• Action 4: Preparation of legislative and other regulatory initiatives and promotion of co-regulatory and self-regulatory initiatives
• Action 5: Financial contributions to the functioning of European consumer organisations.
• Action 6: Financial contributions to the functioning of European consumer organisations representing consumer interests in the development of standards for products and services at Community level.
• Action 7: Capacity building for regional, national and European consumer organisations, notably through training and exchange of best practice and expertise for staff members.

Objective II: To ensure the effective application of consumer protection rules, in particular through enforcement cooperation, information, education and redress.

• Action 8: Actions to improve the effective application of Community consumer protection legislation
• Action 9: Legal and technical expertise, including studies, for the monitoring and assessment of the transposition, implementation and enforcement of consumer protection legislation
• Action 10: Actions on information, advice and redress.
• Action 11: Actions on consumer education.

The Community provisional funding available for the programme is:

• 156,80 Million EUR (Global Budget)